Returns &Exchanges Policy

Thank you for shopping at botashow. Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.

Easy Exchanges:

Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.

Fast Refund:

Send the returned purchase in its original packaging with original label back to our return center. We will issue a refund to your original payment method within a week.

Return and exchange time:

Allowing consumers to apply for a return within 14 days (14 days or more) after signing the receipt.

Return and exchange address:

4th Floor, Xinsilu Dianshangyuan,No.9 Gangwu Road, Xi'an International Trade & Logistic Park


About delivery fee:

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Can't exchange or return situation:

Items cannot be returned after the tag is discarded.

Items used clothing or are cleaned are not refundable

If the item is damaged, it will not be returned if it affects the second sale.